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Contact Center Analytics


Research the latest in Contact Center Analytics technologies, tools and techniques. Our buying guide offers products and complementary search tools that offer you expert buying advice and the latest news and reviews to help you with your selection.

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2 Product(s) Found. Page 1 of 1


PRODUCT NAME AND DESCRIPTION
BusinessObjects Contact Center Analytics  from Business Objects
BusinessObjects Contact Center Analytics helps your contact center managers improve the efficiency and cost effectiveness of their contact centers, without compromising customer service.  
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CRM OnDemand  from Siebel
In Release 7, Siebel Systems extends hosted CRM to include hosted contact center capabilities with Contact OnDemand, a built-in extension that you can seamlessly add to your Siebel CRM OnDemand service.  
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