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PRODUCT DETAILS

Welcome to the Ziff Davis Enterprise Web Buyer's Guide, a comprehensive directory of over 30,000 IT products and solutions. The Web Buyer's Guide includes complete product listings, plus reviews, user ratings, research and other key decision-making tools, all designed to help you make smarter technology buying decisions.


Requested Product:

eGain Service 7

 from eGain

Description:
eGain Service 7 software suite includes integrated, best-in-class applications for Web self-service through FAQs, search, browse, guided help and virtual agent self-service, email management, contact center knowledge management, live web collaboration through chat and co-browsing, automation of fax and paper-based service interactions, case management and service fulfillment.

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